Elevating Your Client Experience: The Art of Thoughtful Client Gifting
Elevating your client experience the art of thoughtful client gifts.


Welcoming clients into your business isn’t just about transactions; it’s about creating genuine connections and lasting impressions. One powerful way to achieve this is through thoughtful client gifting. As a systems and automation expert specializing in client management, I often receive questions about this art. Let’s delve into the nuances of client gifting, addressing the most common queries one at a time.

Can my business afford gifts?

Absolutely! The real question is, can your business afford not to invest in meaningful client gestures? Client gifts needn’t break the bank; a heartfelt token can cultivate goodwill and encourage referrals. Assess your client’s investment, impact on your business, and consider the number of gifts you plan to send to determine your budget.

How Do I Choose the Perfect Gift?

Ask strategic questions during your intake process to gauge your client’s preferences. Social media can offer valuable insights into their likes and dislikes. Additionally, consider their location and the current season for a personalized touch. By understanding their tastes, you can select a gift that resonates with them.

When Is the Right Time to Send Gifts?

Client gifting can be timed for various occasions, such as onboarding, project completion, a new venture launch, birthdays, or year-end holidays. Each milestone offers an opportunity to express gratitude and reinforce your relationship.

Where Can I Find Unique Gifts?

Creative and thoughtful gifts leave a lasting impression. Explore these unique options:

Baked by Melissa:

Indulge your client’s sweet tooth with delightful mini cupcakes, customizable for various dietary preferences.

White Spruce Market:

Simplify and beautify gift-giving with their elegant, locally sourced products, showcasing the essence of Minnesota & Wisconsin.

Silk and Sonder:

Impress your journaling clients with curated journaling gift sets or a subscription to their comprehensive membership program.

Marigold Grey:

Choose from ready-to-shop, semi-custom, or custom artisan gifts, beautifully packaged and tailored to various tastes.


Keep your business top of mind with a monthly plant subscription, perfect for plant enthusiasts and nature lovers.


Explore modern, thoughtfully designed gift boxes featuring high-quality, small-batch products for a touch of luxury.


Customize elegant gift boxes, emphasizing personalization and sustainability, while contributing to tree planting initiatives.


Opt for fun and quirky customized boxes, encompassing diverse options for every budget and taste.

Digital options

Consider digital gifts such as audiobook subscriptions for international clients, ensuring a delightful experience beyond borders.



Need a little more help with your client experience? Get everything you need to create a magical client experience with the Epic Client Xpereince Checklist